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General questions:

Discover the basics of Upboost App. Here you will find the most frequently asked questions. Feel free to reach out if you have other questions. 

Upboost.ai is a cutting-edge digital merchandising platform equipped with powerful revenue optimization tools. It also offers access to dedicated merchandisers who assist in optimizing your entire store, ensuring enhanced performance and revenue growth.

Upboost.ai employs advanced algorithms and machine learning techniques to analyze various aspects of online stores, including product placement, pricing strategies, and customer engagement. Our platform provides actionable insights and recommendations to optimize these elements, driving increased sales, improved conversion rates, and enhanced overall performance for online businesses.

Upboost.ai offers a range of powerful features designed to optimize online stores, including intelligent product placement, dynamic pricing strategies, personalized content recommendations, automated merchandiser tasks, and comprehensive analytics. Additionally, our platform provides access to dedicated merchandisers who assist in implementing these features to maximize performance and revenue growth.

Absolutely! Upboost.ai is designed to be highly adaptable and can be customized to suit the unique requirements of your business. Whether you run a Shopify store or operate on a subscription-based model, Upboost.ai can seamlessly integrate and optimize various products and business types to enhance performance and drive success.

Certainly! We offer a 14-day free trial to all users, allowing you to experience the full capabilities of Upboost.ai before making any commitment. Take advantage of this opportunity to explore our platform and see how it can benefit your online store.

Our pricing structure is straightforward: you pay a monthly fee of $19 USD, along with 10% of the additional revenue generated by our order bump and upsell scripts. This ensures a fair and transparent pricing model based on the value delivered to your business.

Upboost.ai offers more than just a set of tools – we provide a dedicated merchandiser to guide you through setup and continually optimize your store. This personalized support sets us apart, ensuring maximum performance and success for your business.

Absolutely! Upboost.ai is designed to cater to businesses of all sizes, from small startups to large enterprises. Our platform's flexible features and personalized support make it adaptable to the unique needs and scale of any business, ensuring optimal performance and growth opportunities.

Yes, indeed! Upboost.ai is versatile and can effectively optimize both B2B and B2C online stores. Our platform's comprehensive features and tailored strategies cater to the specific needs and objectives of businesses operating in diverse markets, ensuring enhanced performance and revenue growth across various sectors.

Platform usage:

Learn about using our themes on client websites, customizing theme code and design, renewal of theme licenses, restrictions on license transfers, and compatibility with self-hosted sites.

Each month, Upboost.ai calculates the performance fee based on the additional revenue generated by our platform's optimizations. You'll receive an invoice within the platform for easy payment, ensuring transparency and convenience in managing your billing.

The onboarding process is straightforward. Simply create an account at https://app.upboost.ai/registration and connect your store using the Shopify app. Once set up, our merchandiser team begins configuring everything. Within 1 or 2 days, the setup is ready for your approval and can be set live on your store.

At the moment, Upboost.ai is compatible exclusively with Shopify. However, we are actively working on expanding our integrations to include other e-commerce platforms in the near future. Stay tuned for updates on additional platform compatibility.

At Upboost.ai, we prioritize the protection of your data. We employ robust security measures and encryption protocols to safeguard all user information. Additionally, we adhere strictly to industry best practices and regulatory standards to ensure comprehensive data privacy and security for our users."

Absolutely! At Upboost.ai, we provide comprehensive training and resources to ensure our users can fully leverage the platform's benefits. Our team will guide you through the platform and handle all setup tasks, making the process seamless. You'll simply need to approve the setup to start optimizing your store effectively."

Upboost.ai is designed with both digital merchandisers and shop owners in mind, ensuring a user-friendly experience for all. The platform's intuitive interface and navigational tools make it easy to use, allowing users to optimize their stores efficiently and effectively

Currently, Upboost.ai does not support multiple team member access or collaboration. However, this feature is on our roadmap and will be introduced in the near future to enhance teamwork and collaboration capabilities within the platform.

No, there are no limitations on the number of products that Upboost.ai can optimize. Whether you have a small catalog or a large inventory, our platform is equipped to handle optimization for any number of products.

Yes, users have access to comprehensive performance tracking and analytics within the Upboost.ai platform. All the data needed to monitor the effectiveness of optimizations is readily available, empowering users to make informed decisions and drive continued improvement.

Support & updates:

Explore the support and updates that come with your theme purchase, including the duration of access, the type of support offered, how to seek assistance for theme-related issues.

At Upboost.ai, we offer dedicated support to assist our users every step of the way. Our team is readily available to provide assistance, answer questions, and address any concerns you may have regarding the platform or its features. Whether you need technical support, guidance on optimization strategies, or assistance with setup, our team is here to help ensure your success

Upon signing up, you will be assigned a dedicated merchandiser who will be your main point of contact for any assistance you may need. You can reach out to your merchandiser directly via email or through the platform for personalized support and guidance.

Updates for Upboost.ai are released on a monthly basis, ensuring that our platform remains up-to-date with the latest features, enhancements, and optimizations. Our commitment to regular updates reflects our dedication to providing our users with the best possible experience and functionality.

Users can anticipate a range of updates from Upboost.ai, including the introduction of new platform features, enhancements to existing ecommerce tools, and the optimization of our current suite of ecommerce tools. These updates aim to continually improve functionality, streamline processes, and provide users with innovative solutions to optimize their online stores.

Currently, customer support inquiries are addressed by contacting your dedicated merchandiser directly. However, we are in the process of introducing a ticket system within the platform to streamline and enhance the support process. Stay tuned for updates on this new feature.

Yes, Upboost.ai provides a comprehensive knowledge base and documentation library to support users in navigating the platform and its features. This resource offers detailed guides, tutorials, and FAQs to assist users in maximizing their experience and achieving their optimization goals.

Absolutely! At Upboost.ai, we highly value user feedback and actively encourage users to request new features or suggest improvements. All our features and enhancements are developed collaboratively with our users and partners to ensure that the platform meets their evolving needs and expectations.

Upboost.ai notifies users about upcoming maintenance or downtime through various communication channels, including email notifications and in-platform announcements. These notifications ensure that users are informed well in advance and can plan accordingly to minimize disruption to their operations.

No, there are no additional costs associated with support or updates. Upboost.ai provides comprehensive support and regular updates as part of the subscription fee, ensuring that users have access to ongoing assistance and platform enhancements without any extra charges.

We use 1 day on setup and after the setup you will see results right away on your orders and your overall AOV. The Visual Merchandiser will keep improving the order bumps and cart using data in real-time.